"Over the last year, it has been a pleasure to work with the team at Clever Contacts.
Clever Contacts is not your one size fits all fundraising agency. From the very start we created a true partnership and worked together to build a fully customised welcome and engagement campaign from the ground up for the Mater Chicks in Pink International Women’s Day Fun Run.
From SMS triggered messages on non-contacts to personalized emails post -call summarizing what was discussed, Josh’s team were quick to recommend and implement various techniques that our donors and participants would be most responsive to.
The campaign from start to finish truly helped our overall result and was easily the most affordable TM work we've done in this arena. The staff are warm, passionate and mature who quickly adopted the messaging and were engaging with participants beyond what was on a script.
A small agency, but a huge result! Thanks Clever Contacts and team for all your hard work and in helping to make the 25th annual RACQ International Women’s Day Fun Run its bustiest year yet!"
"I would recommend Clever Contacts to anyone who requires professional and highly responsive customer service from their telemarketing agency.
The team is extremely thorough and very knowledgeable in the delivery of campaigns. The tele-fundraisers are also very customer focused and provide excellent donor care to our supporters."
Marketing and Communications Manager
"Clever Contacts have an amazing team of mature fundraisers – they have been an extension to our team by calling our wonderful donors and asking them if they would consider including Cancer Council Queensland in their will.
They have a fresh and caring approach to handling bequest calls that puts our donors interests for the future first. Their agents are warm and enthusiastic bringing a wealth of life experience to each call.
I would recommend Clever Contacts without hesitation!"
"Clever Contacts are a full service phone fundraising agency that deliver exceptional results at a very low cost.
They use a clever unique call outcome system to identify bequests, major gifts or anything out of the ordinary. This really helps us react quickly when needing to respond to specific donor requests or gifts and ensures important information is not lost in translation.
It’s easy to see why they've grown so quickly and have such a great reputation - they truly care about our cause and want to make a positive difference"
Direct Marketing Coordinator
"Clever Contacts are a great team to work with. They have been full of ideas to help us improve our fundraising and are always willing to test different scenarios.
Their pricing is very competitive and results have been great. They are open and transparent about how the campaigns are performing and are willing to change things to get the best possible outcome.
Clever Contacts have even donated calling time to help on other programs. I would recommend Clever Contacts to any charity who wants a dedicated phone partner."
Workforce and Supporter Services
"Clever Contacts are brilliant to work with. No job is to hard or out of their skill set. They recognise the most important part of their business is their phone agents and it’s easy to see what a difference this makes to results and the conversations they have with donors. Ultimately, their cost per acquisition on campaigns we’ve partnered on is some of the best I’ve seen. Working together, I couldn’t recommend another agency more."